How Bad Social Media Kills Hotel Bookings
This elimination happens silently, invisibly, and expensively. Properties never see these lost bookings in their analytics because these guests disappear before entering any booking funnel.
August 15, 2025
The Discount Trap
Luxury brands understand something that many hotels have forgotten: price signals quality before guests experience the product. Hotels that chase occupancy through discounting make the opposite choice, trading brand perception for short-term cash flow.
July 25, 2025
When Everyone Likes You, Nobody Loves You
Exploring why brands that try to appeal to everyone often end up meaning nothing to anyone, and what luxury hotels can learn from this phenomenon.
July 18, 2025
Perceiption Over Product: Why Luxury Hotels Win
Discover how boutique hotels create competitive advantage through strategic positioning and perception engineering rather than amenity competition.
July 7, 2025
How Smart Luxury Hotels Communicate Differently
Strategic framework for boutique hotels to develop authentic communication that creates competitive advantage and attracts ideal guests.
July 5, 2025
The Generic Luxury Hotel Problem
How luxury boutique properties can lose their competitive advantage through hollow communication strategies that eliminate crucial differentiation.
July 1, 2025
Most exceptional properties have positioning disconnects they cannot diagnose independently. This complimentary Strategic Positioning Assessment identifies specific gaps between your guest experience and market perception, revealing untapped opportunities for premium positioning and direct booking conversion.